Server Uptime
All our servers have full 24/7 monitoring by our onsite engineers, if any problem occurs at any time, during the day or night an engineer is only seconds away.

99.9% connectivity uptime	Monitored 24/7 by onsite staff
Average 100% server uptime	Monitored 24/7 by UK engineers

Our servers are UK located, at Interhouse Redbus III (Sovereign House) which is one of Europe's best neutral colocation facilities. The data centre features an exceptionally highly specified infrastructure to include mist fire protection systems, specialised heat and smoke sensors, raised flooring, scalable power for future expansion, 24x7 technical support 365 days a year and unmatched levels of security.

Data Floor

Total data floor measures approx 49,500 ft squared - over 5 floors Shared or dedicated patitioned areas Space from a single interShelf to a dedicated interSuite or interVault 2000kg/m squared ground 500kg/m squared 1st, 2nd, 3rd & 4th uniform slab loading 350 mm raised floors 3.2m from floor to ceiling

Power and Air Conditioning

6 No 2000 KVA Rotary UPS/Generators Close control downflow air conditioning units to guarantee stable temperature and humidity 2 independant AC chilled water systems 8.0 MVA of UPS conditioned power Diverse Power Supplies with diesel generator backup

Security

Very Early Smoke Detection Apparatus (VESDA) installed Smoke detection system MIST fire suppresion system CCTV system covering all entrances/exits and main areas 24-hour video recording Full perimeter alarm PAC security card access system Visual verification of all persons entering the data floor

Communications

Multiple Fibre Providers Multiple Internet Service Providers Diverse independent Telco risers from public highway to data floor Choice of telecommunication service providers Satellite dish space available on roof

Amenities

2 passenger and 1 goods lift Seperate goods delivery area away from data floor Seperate unpacking area away from data floor Seperate machine set-up area away from data floor Bookable meeting rooms Bookable engineers' rooms Offices space available

Bandwidth Providers